The Department of Hotel Management offers courses in hotel operations, guest relations and hospitality management. In keeping with the mission of TISOH, the curriculum is discussion- and project-based rather than test-driven.

Distinguished industry professionals manage two committees that oversee this program – one committee specifically concentrates in concierge/guest relations while the other focuses on hotel management. Together they ensure that the offerings in this department reflect world-class standards on the cutting edge of hospitality today.

Advisory Board
The Advisory Board consist of prominent industry professionals who review and provide commentary on the curriculum and practices of the program to ensure completeness and industry relevancy.

Hotel

Jill Archunde
Director of Hotel Operations, MGM Grand Hotel & Casino
Erna Barton
Assistant General Manager, Bluegreen Resort
Kevin K. Donnelly
Director of Hotel Operations, Caesars Palace
Donna Marcou
Vice President Leisure Sales, Planet Hollywood Resort & Casino
Sara Smith
Director of Housekeeping, Caesars Palace Resort & Casino

Concierge

Zaida Banegas
Assistant Chef Concierge, Paris Las Vegas Resort
Bryan Funai
Concierge Supervisor, Bellagio Resort
Jacque Hallstead
founder of Southern Nevada Hotel Concierge Association & first concierge in Las Vegas
Jeanne Mills
Chef Concierge, MGM Grand Hotel & Casino
Ken Stevens
Chef Concierge, Paris Las Vegas Resort
Anne Marie Whitmore
Chef Concierge at the Mandarin Oriental Las Vegas Hotel