INSTRUCTORS

  • Lisa Lynn Backus, CMP
    Lisa Lynn Backus is a Senior Catering Manager for Caesars Palace Las Vegas.She specializes in the Community Non-Profit events, Holiday events and 6-Stop Strategy Events. She has worked in the hospitality industry for over 20 years.

    Lisa Lynn is currently the President of the Las Vegaschapter of NACE, (National Association of Catering Executives).She is an active member of the Henderson Chapter of Civitan and 2004 graduate of Leadership Henderson. She volunteers for the Arthritis Foundation and Nevada Cancer Institute. Lisa Lynn is a recipient of the Harrah's Entertainment Inc. 2006 Property Chairman's Award for Community Service.

  • Inshiya Baldiwala

    Inshiya, alumna of the William F. Harrah Hotel College of Hotel Administration at the University of Nevada Las Vegas, is an HR professional for the world’s largest gaming corporation, Harrah’s Entertainment. Inshiya is currently responsible for management training, development and quality, for the 14 Harrah’s properties in the Western Division. She has also held multiple management positions in a variety of hotel divisions, including Front Office, Pool Operations, Food & Beverage and Housekeeping.

  • Tyra Bell-Holland

    Tyra Bell-Holland, alumna of the William F. Harrah Hotel College of Hotel Administration at the University of Nevada Las Vegas is the Director and Chef Concierge at The Venetian Resort Hotel & Casino in Las Vegas. With a staff of 81 Concierges, Tyra directs the largest concierge department in the city. Tyra is also the President, pro tempore of the Southern Nevada Hotel Concierge Association and has held a board position consecutively since 2002. She is also on the Membership Committee and Fund Raising Committee of Les Clefs d’Or USA, the only national association of professional concierges in the United States representing over 250 Four and Five Star hotels nationwide.

  • Debbie Brumfield

    Debbie Brumfield is a Resort Concierge at The Venetian Resort Hotel & Casino as well as the Concierge Trainer for the hotel. Debbie is one of the founding members of the concierge department at the Venetian which opened in 1999. Debbie is currently the Public Relations Director for the Southern Nevada Hotel Concierge Association and has held that title for the past three terms, prior to that she was the Assistant Public Relations Director for two terms. She is also one of three concierges at the Venetian who are members of the prestigious Les Clefs d’Or USA, the only national association of professional concierges in the United States.

  • Tracey E. Kumer-Moore, JWIC

    Tracey Kumer-Moore, JWIC is a Certified Professional Wedding Consultant and Owner/Principal Wedding Consultant of YOUR LAS VEGAS WEDDING CONCIERGE. She is a member of the June Wedding Inc, International Advisory Board, Board Member for the Las Vegas Chapter of National Association of Catering Executives, Las Vegas Hospitality Association & Wedding Professionals of Las Vegas. Tracey has been featured and quoted in the media including Wedding Bells Magazine, Casino Journal Magazine, Chicago Wedding Pages Magazine, Las Vegas Review Journal and the Wedding Podcast Network. She has appeared as a Bridal Panel member at the 2005 Wedding and Event Videographer's Asscociation expo in Las Vegas and the 2006 Limousine & Chauffeured Transportation Show.

  • Timothy Lam - MIBS, MS

    Timothy Lam is a bilingual, hospitality and marketing professional with a BS in Business Management from Wake Forest University, a Master of International Business degree focusing in International Marketing from the University of South Carolina and a Master of Science degree in Hotel Administration from the University of Nevada, Las Vegas.

  • Christie McCoy

    Christie is a professional event & wedding producer/designer, coordinating everything from award winning tradeshow booths to celebrity weddings. Founder and President of CLM Weddings, she has held positions including Event Sales Manager, Event Manager, and Project Manager. Christie has significant experience coordinating, creating, designing, and organizing high profile corporate events and wedding in the Las Vegas area. Christie is a Board Member of the International Special Events Society

  • Ellis D Norman - MBA, CHE

    Ellis is Assistant Professor and Internship Coordinator at the Harrah Hotel College at the University of Nevada, Las Vegas. He holds an MBA degree from the University of Chicago. Ellis has held management positions in hotel operations and human resources.

  • Patricia A Norman - CMP

    For more than 20 years Patricia has been the Director of Meeting and Conference Planning for the National Medical Association (NMA). She has served on Convention and Visitor's Bureau (CVB) advisory boards for Hawaii and Baltimore. She has also been a member of the Multicultural Advisory Board for Hilton Hotels Corporation and served on the Board of Directors for the National Coalition of Black Meeting Planners.
    Currently Patricia serves on the Advisory Boards for, Washington, DC, San Antonio and New Orleans.

  • Angela L Roberts - CMP CSEP

    Angela, an alumna of the WIlliam F Harrah College of Hotel Administration at the University of Nevada, Las Vegas is currently the Director of Fundraising for Ronald McDonald House Charities of Greater Las Vegas. Immediately prior, she served as Catering Sales Manager for the Rio All-Suite Hotel & Casino. Angela is well respected in the industry, having been awarded designation as both a Certified Meeting Professional as well as Certified Special Event Professional.

    Angela brings many years of hotel experience including hotel operations, special events, catering, as well as the fund raising side of events. Angela is very passionate about planning events from all sides. She is a second year board member for the ISES Las Vegas Chapter, and looks forward to assisting students to become the best they can.

  • Gabriella Thomas

    Gabriella Thomas is currently a Catering Sales Manager with the Rio All-Suite Hotel and Casino where she oversees social functions to include Weddings, Birthday Celebrations, Reunions and Anniversaries. Prior to that Gabriella was the Senior Wedding Planner with the Wedding Chapels at the Rio from 2003 to 2005. She has worked as a Special Events Coordinator with the Visiting Nurse Association and Red Cross, organizing fundraising events such as Golf Tours and Black Tie galas.


  • Guest Lecturers

  • Robyn Hadden - MS CSEP

    Robyn, alumna of the William F. Harrah Hotel College of Hotel Administration at the University of Nevada Las Vegas, is the Special Event Manager of the UNLV Foundation. She is also an adjunct professor teaching Special Events Management at the Harrah Hotel College at the University of Nevada, Las Vegas. Robyn is active in the International Special Events Society (ISES) having served on the board and as a past President. Internationally, she is also a past Western Regional Vice President, and currently serves as Chair of the Certification Committee.

  • Curtis Love - Ph.D., CHE

    Curtis is an Assistant Professor at the University of Nevada Las Vegas in the Department of Tourism and Convention Administration at the William F. Harrah College of Hotel Administration. His teaching and research concentrations are in the areas of meetings, conventions, and tradeshows. Prior to joining UNLV in fall 1998, he was the Vice-President of Education for the Professional Convention Management Association.

  • Kathy Nelson - Ph.D., CSEP, CMP

    Kathy, alumna of the William F. Harrah Hotel College of Hotel Administration at the University of Nevada Las Vegas, is Assistant Professor and the Director of the Master’s program at the Harrah Hotel College at the University of Nevada, Las Vegas. Along with being certified in both meeting planning and events management, she is dedicated to the research and development of special events management.

  • Gary Potts - MS, OIE

    Gary is a successful Human Resource Management, Organizational Behavior, and Leadership lecturer at UNLV. Gary transitioned in 2004 to the classroom after serving over 33 years with a large, international pharmaceutical research, development and manufacturing company. That experience enabled him to gain expertise in the areas of team building, problem solving, organizational effectiveness, coaching and counseling, communications, strategic planning, and human resources management. At UNLV, he has conducted multiple classes in the College of Hotel Administration, including design and administration of an online course in Lessons in Leadership and has subsequently taught a similar course to the Executive Masters students at UNLV's newly opened Singapore Campus.

  • Patti Shock - CPCE

    Patti chairs the Tourism and Convention Administration Department in the Harrah Hotel College at the University of Nevada, Las Vegas. She teaches catering both on-campus and online, and she speaks to industry groups regularly. She has co-authored three books on catering which are used in colleges and for several industry certifications. Patti has received numerous awards and recognitions, including being named one of the 25 most influential people in the meetings industry by Meeting News in 2003.





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