Course Description
This certificate program teaches the philosophy, spirit and skill-set required for a concierge. After completing this course, participants will gain industry knowledge, learn best practices, the tools of the trade and increase their professionalism.
To receive the certificate, participants need to review the materials provided online, the textbook, complete assignments listed and the mastery quiz (open book) at the conclusion of the program. The course includes presentations and notes from academic and industry professionals as well as relevant sample documents and articles from industry sources.
Becoming A Concierge
